Lab-Grown Diamonds – General FAQs

Are lab-grown diamonds real diamonds?

 Yes, lab-grown diamonds are 100% real. They have the same chemical, physical, and optical properties as natural diamonds.

 How are lab-grown diamonds made?

 They are created using either CVD (Chemical Vapor Deposition) or HPHT (High Pressure, High Temperature) methods in a lab that mimics the natural diamond formation process.

 Do lab-grown diamonds last as long as natural diamonds?

Absolutely. Lab-grown diamonds are as durable and long-lasting as mined diamonds.

Can you tell the difference between lab-grown and natural diamonds?

No. Even professional gemologists need specialized equipment to distinguish between them.

Are lab-grown diamonds cheaper?

Yes. They generally cost 30–40% less than mined diamonds of comparable quality.

Do lab-grown diamonds hold value?

Like natural diamonds, resale value depends on market demand, certification, and condition. However, lab-grown diamonds offer better value at the time of purchase.

Are lab-grown diamonds eco-friendly?

 Yes. Lab-grown diamonds significantly reduce environmental impact by eliminating mining and using less water and energy.

Are lab-grown diamonds ethical?

 Absolutely. Since they are created in labs, there's no risk of funding conflict or unethical labor practices.

Can lab-grown diamonds be insured?

 Yes, they can be insured just like natural diamonds. Most insurers cover lab-grown jewelry with proper documentation.

Certifications & Quality

Are Ophira’s diamonds certified?

 Yes, every Ophira lab-grown diamond comes with a certification from IGI (International Gemological Institute) or SGL (Solitaire Gemmological Laboratories).

 What is included in the diamond certificate?

 The certificate includes the 4Cs (Cut, Clarity, Color, Carat), type of diamond, grading scale, and laser inscription details.

Can I request to see the certificate before buying?

 Yes, we’re happy to provide a digital copy before you make your purchase.

Are all lab-grown diamonds certified?

 Not always. At Ophira, we ensure every diamond is certified, but it’s essential to check for certification when buying elsewhere.

What’s the difference between IGI and SGL certificates?

 Both are trusted labs, but IGI is more internationally recognized while SGL is widely accepted in India.

Jewelry Customization & Orders

 Can I customize my diamond jewelry?

 Yes! Ophira offers fully customized diamond jewelry options — from shape and setting to metal type.

 How long does a custom order take?

 Custom orders usually take 10–14 business days. Timelines may vary based on design complexity.

Can I choose the diamond grade or size?

 Absolutely. You can choose your preferred carat, cut, clarity, and color within our available options.

 Do you offer engraving options?

 Yes, we offer personalized engraving on select pieces. Contact us for more details.

 Can I order matching couple bands or sets?

 Yes, we offer couple rings and coordinated sets for engagements, weddings, and anniversaries.

Shipping, Delivery & Returns

 Do you ship across India?

 Yes, we offer secure and insured shipping across India.

Is international shipping available?

Currently, we ship only within India. International orders may be accepted on request. Contact our support team.

How long does delivery take?

 Ready pieces are dispatched within 3–5 business days. Custom orders take 10–14 business days.

 Is shipping insured?

 Yes. All orders are fully insured until they reach you.

What is your return policy?

 Returns are accepted within 7 days of delivery for unused, unworn, and undamaged products. Custom-made items are non-returnable.

How do I initiate a return?

 You can contact our customer care team with your order ID. We'll guide you through the return process.

Is COD (Cash on Delivery) available?

Currently, we do not offer COD. All orders must be prepaid for secure processing.

 Care & Maintenance

How do I clean my lab-grown diamond jewelry?

 Use mild soap, warm water, and a soft toothbrush. Avoid harsh chemicals or ultrasonic cleaners.

Will lab-grown diamonds get cloudy over time?

 No, lab-grown diamonds maintain their brilliance and clarity when properly cared for.

 Can I get my jewelry polished or resized later?

 Yes. We offer polishing, cleaning, and resizing services. Contact our support team for assistance.

How should I store my diamond jewelry?

 Store your jewelry in a soft pouch or box, separate from other items, to avoid scratches.

Can I wear lab-grown diamond jewelry daily?

Yes. Lab-grown diamonds are durable and suitable for everyday wear.

Gifting & Packaging

Is gift packaging available?

 Yes. All Ophira jewelry is delivered in premium, ready-to-gift packaging.

 Can I add a personalized message?

Absolutely! You can add a handwritten note during checkout.

Do you offer gifting suggestions?

Yes, our team can help you choose the perfect piece for birthdays, anniversaries, engagements, or any special moment.

Do you offer gift cards?

 Yes, Ophira gift cards are available for flexible gifting options.

Will the price be mentioned in the gift box?

No. All gift orders are sent without pricing details inside the package.